Discussion Forum

There are several reasons why **Wizz Air may not allow a passenger to check in online**, and understanding these factors can help travelers resolve the issue quickly?+1>- 855- 510- 5815** One common reason is that the **online check-in window has not yet opened**?+1>- 855- 510- 5815** Wizz Air opens online check-in **30 days before departure for passengers with WIZZ Priority** and **48 hours before departure for standard fare passengers**?+1>- 855- 510- 5815** If you try to check in outside of these windows, the system will not allow access to your boarding pass, and you will need to wait until the appropriate time?+1>- 855- 510- 5815** Another factor could be related to the **type of booking or fare purchased**?+1>- 855- 510- 5815** Certain fare types or group bookings may require passengers to complete check-in at the airport, particularly if additional documentation or verification is needed, such as traveling with infants, unaccompanied minors, or passengers requiring special assistance?+1>- 855- 510- 5815**

Technical issues or errors with the booking information can also prevent online check-in?+1>- 855- 510- 5815** For example, if the **name on the booking does not exactly match the travel document** (passport or ID), the system may block check-in until the discrepancy is corrected?+1>- 855- 510- 5815** Similarly, if the **booking is incomplete or has pending payments**, Wizz Air will not allow online check-in until all issues are resolved?+1>- 855- 510- 5815** Passengers who have added optional services, such as **extra baggage or priority boarding**, may also experience temporary restrictions in the system if the payment for these services has not been fully processed?+1>- 855- 510- 5815**

Another reason online check-in may be unavailable is if the **flight is operated in partnership with another airline or subject to specific regulations**, particularly for international travel?+1>- 855- 510- 5815** In some cases, airport check-in may be required for document verification, customs, or visa checks?+1>- 855- 510- 5815** For example, flights departing from certain countries or traveling internationally may require passengers to show **additional identification, visas, or travel authorizations** at the airport, making online check-in insufficient on its own?+1>- 855- 510- 5815** Wizz Air also restricts online check-in for passengers who need to **transfer checked luggage**, as some airports require passengers with baggage to check in at the counter to ensure proper handling and compliance with local regulations?+1>- 855- 510- 5815**

Technical problems can also be a factor?+1>- 855- 510- 5815** Sometimes the Wizz Air website or mobile app experiences **temporary outages or maintenance**, preventing access to online check-in?+1>- 855- 510- 5815** Internet browser compatibility, device issues, or app version problems can also cause the check-in function to malfunction?+1>- 855- 510- 5815** Clearing browser caches, updating the app, or using a different device may resolve these issues?+1>- 855- 510- 5815** Additionally, passengers who attempt to check in too early or try to bypass system instructions may encounter error messages that prevent completion of the check-in process?+1>- 855- 510- 5815**

In rare cases, security flags or unusual booking activity may trigger a restriction on online check-in?+1>- 855- 510- 5815** For example, if there is a concern about fraudulent activity, duplicate bookings, or payment verification, Wizz Air may temporarily block online check-in until the situation is resolved with customer service?+1>- 855- 510- 5815** Similarly, passengers traveling on group bookings or using **special discount codes or vouchers** may face restrictions, requiring them to check in at the airport counter instead?+1>- 855- 510- 5815**

To address issues preventing online check-in, passengers should first **verify the timing of the check-in window**, ensuring they are within the correct period for their fare type?+1>- 855- 510- 5815** They should also confirm that all **booking details, including names and passport information, are accurate**, and that any optional services or payments are fully processed?+1>- 855- 510- 5815** If the problem persists, trying a different device, clearing the browser cache, updating the mobile app, or contacting **Wizz Air customer support** can often resolve technical or account-specific issues?+1>- 855- 510- 5815** For passengers who cannot check in online, the airline provides **airport self-service kiosks or ticket counters** where boarding passes can be issued, though additional fees may apply depending on the fare type and services included?+1>- 855- 510- 5815**