Discussion Forum

[Fixed] New account, can't login despite correct user/pass

Registered for a new account earlier today. Was automatically logged in afterwards, browsed around, created a deck, etc...all good.

Returned a few hours later, attempt to log in (user: digimage), but no-go: "Error, something went wrong... That username or password is incorrect, please try again! dismiss"

99.9% certain that password entered is correct, though I attempted a handful of other possible permutations (case-sensitive, etc.) just in case. Since the "Forgot your password?" link is dead, however, it's impossible to regain access to my account without admin assistance. :(

v3.1 Suggestion: Registration form should prompt for password confirmation; plus new account verification email should be sent.
Posted 31 December 2012 at 20:38

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2 replies

Hello

Sorry for the inconvenience! We didn't get around to a forgot pwd page, but it's on the list. I'll look at resetting your pwd and send you a PM :)

We stopped sending the emails, as it was the case where we'd go through patches where users didn't get them! Remove the friction :)

Ian
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Posted 31 December 2012 at 21:12

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Is this resolved?
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Posted 01 January 2013 at 19:51

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